Privacy policy

Effective October 1, 2026. Operated by Vantrum on behalf of Premier Stage & Sound, LLC d/b/a The Premier Hall, 4908 Lena Rd Unit 104, Bradenton, FL 34211.

What we collect

When you send an inquiry or book the Hall: your name, email, phone, organization, event details, dates, headcount, and anything you write in free-text fields. When you sign an agreement or upload an insurance certificate: the documents themselves and signing or upload metadata (time, IP address). When you pay online: the amount, date, payment type, and the payment reference Stripe gives us. We also keep a log of our correspondence with you about your event.

Why

To respond to your inquiry, quote and contract your event, meet the Hall's insurance and safety obligations, run the event day, and bill you. We don't sell your information and we don't use it for advertising.

Where it lives

Application and database hosting: Railway (United States, US West region). Agreements and insurance certificates are stored in that same database. Payments: Stripe processes card and bank (ACH) payments; we never see or store your full card or bank account number. Email delivery: SMTP2GO. Electronic signatures: Documenso. Spam protection on public forms: Cloudflare Turnstile. AI-assisted drafting and certificate review: Anthropic's API; prompts are not used to train models. Each provider processes data only to provide its service.

Staff calendars

Venue staff can subscribe their own calendar (for example Apple iCloud or Google Calendar) to the venue's schedule. That copies event names, dates and times, booking stage, and the client's name and organization to their calendar provider. It never includes email addresses, phone numbers, or payment amounts. Each subscription link can be revoked at any time.

AI assistants used by staff

Venue staff can connect an AI assistant, such as ChatGPT (OpenAI) or Claude (Anthropic), to EventMark with read-only access. When they do, the booking details they look up (event, contact name, email and organization, dates, quotes, and payments) are sent to that provider to answer their question. Assistants can't change, send, sign or charge anything. Staff connections are logged and can be revoked at any time.

How long

Inquiries that don't become bookings are deleted after 24 months. Signed agreements, invoices, and insurance records are kept for 7 years for legal and tax reasons.

Your choices

Ask us to correct or delete your information at any time by emailing the Hall. We'll honor the request unless we have to keep a record (a signed contract, for example).

Cookies

The public inquiry form sets no tracking cookies. Staff sign-in uses one session cookie.